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#1 2020-09-14 01:39:26

From: Australia, Southampton
Registered: 2020-09-14
Posts: 1

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Directory listings  Conn3ct.

9 October 2019    Go Back     Contact Centre Supplier Directory

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Artificial  Intelligence , Benchmarking, Cloud Solutions, Consultancy, Contact Centre Satisfaction, Contact Centre Technology, Customer Communications, Customer Experience, Managed Services, Multi-Channel Solutions, PCI DSS, Performance Management, Proactive Customer Contact, Process Analysis, Process Automation, Quality Management, Quality Monitoring/Reporting, Salesforce Management, Skill Based Routing, Strategic Planning, Surveys, Technology, Virtual Agents & Chatbots, Web Self Service, Workforce Management, Workforce Optimisation.
Conn3ct is a trusted advisor that draws on over 30 years of knowledge and experience to solve complex communications challenges in three areas: Unified Communications, Contact Centres, and  Network Services .
Our truly vendor-agnostic capability allows us to build completely bespoke solutions for  your business .
We deliver end-to-end digital  transformation  by refining your people, processes, and technology.
Our people are our key  differentiator .
Their extensive knowledge and experience will guide you seamlessly through the  transformation  journey to ensure it is painless and cost-effective.
Digital  Transformation  Pitfalls You Need to Avoid.
Posted on 27 August 2020     Maximising  Contact  Centre Tech To Provide Business Contingency.
Posted on 12 August 2020     Key Considerations for a Successful  Remote Working  Strategy.

Posted on 10 August 2020     5 Common Digital Transformation Pitfalls You Need to Avoid

Posted on 10 June 2020     Key Considerations for a Successful Remote Working Strategy.

Posted on 9 June 2020     The Challenge of Contact Centre Staff Working From Home

Posted on 2 June 2020     Fonolo and Conn3ct Partner to Save Consumers Waiting on Hold.
Posted on 12 May 2020     Seasonal Demands Require Scalability and the Human Touch.
Posted on 28 February 2020     What Does a Great Customer Experience Look Like?.

Posted on 18 February 2020     Why AI is the Future of Cloud Contact Centre Technology
Posted on 13 February 2020     Wave Introduce Omnichannel Contact Centre Solution

Posted on 19 October 2019     How To Create a CX Strategy That Actually Delivers.
Posted on 17 October 2019     5 Customer Experience Metrics You Need to Track.
Posted on 2 October 2019     Connect Managed Services and G3 Comms Merge.

Posted on 3 July 2019     The Power of AI to Reduce Contact Centre Costs
Posted on 20 May 2019     5 Automation Techniques to Increase Contact Centre Efficiency
Posted on 10 May 2019     Supermarket Uses Cloud Contact Centre Tech to Say Hello
Posted on 9 May 2019     Customer Experience in a Contact Centre is Everything
Posted on 8 May 2019     Artificial Intelligence is Transforming Contact Centres

Posted on 7 May 2019     Ways Amazon Connect Will Transform Customer Service.
Posted on 6 March 2019     3 Lessons in Enhancing the Customer Experience.

Posted on 28 February 2019     What is Digital Transformation in the Contact Centre?

Posted on 3 February 2019     How to Improve Customer Satisfaction with Self-Service.
Posted on 30 January 2019     How to Use Chatbots to Enhance Customer Experience.

Posted on 28 January 2019     Map Your Contact Centre Environment to the Customer Journey

Posted on 13 December 2018     Should your Contact Centre join the Cloud?.
Posted on 5 November 2018     6 Best Uses for Chatbots in a Contact Centre.
Posted on 18 September 2018     Alternatives to ‘Your Call Is Important To Us’ in the contact centre.
Posted on 10 September 2018     3 Steps to Deliver Contact Centre Transformation.
Posted on 6 September 2018     How Internet of Things Will Change the Contact Centre.
Posted on 31 August 2018                   Tags.
Call Centre.
Connect Managed Services.
Contact Centre.
Contact Information.
Address 8th Floor, City Place House, 55 Basinghall Street, London.
United Kingdom.
Phone 0207 950 3200.
Email  [email protected]
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